PIN Security

Adding and managing your online accounts and identity protection services is possible only after your identity is verified. You will be asked to enter your Constant Guard® Protection Suite Master PIN the first time you use Constant Guard® Protection Suite, and once every 30 minutes thereafter, unless you adjust the prompt frequency. You can change the PIN prompting frequency directly on the PIN pad or through Options tab. See "Chapter 7: Options Tab" for detailed information.

IMPORTANT NOTE: If you enter your PIN incorrectly four times in a row, your secure password file will be deleted and you will not be able to use Constant Guard® Protection Suite to access your online accounts or your additional protection services. This security mechanism is designed to protect your identity from anyone seeking unauthorized access to your online credentials. If your Constant Guard® Protection Suite is deleted accidentally you can access the download link on the Comcast security site. You will then need to re-enter your online account information into Constant Guard® Protection Suite after you re-install the software.